#1 Skin and Paw Care! Free Shipping (AUD Only) Orders Over $A60

Refund Policy

Refund/Returns:


If you are not happy with Doggie Balm, please return within 14 days and we will provide you a full refund on the product (shipping not included).

Please contact us if you have any concerns or questions - we love feedback and will always do our best to find you the right balm for your dog.

  • We have a 14 day returns policy. We can not accept any product return or offer refund after 14 days from date of purchase. 
  • We will only refund on receipt of returned product. A brief explanation of why you are returning the product is helpful so that we can ensure you don't have the same experience.
  • We will only refund the product purchase (shipping is not included). Return shipping is borne by the customer unless the product issued is faulty on receipt. Photo of damaged product will be required.
The issuing of any refund is the at the complete discretion of the Doggie Balm Co.